At Potatoef.com, we strive to deliver fresh vegetables and fruits promptly and efficiently. Please review our shipping and delivery policy below:
1. Shipping Locations
- We currently ship within the United States.
- Delivery services may not be available in certain remote areas.
2. Processing Time
- Orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Time
- Standard delivery takes 3-7 business days, depending on your location.
- Expedited shipping options are available at an additional cost.
- Delivery timelines may vary due to unforeseen circumstances such as weather, carrier delays, or high demand.
4. Shipping Charges
- Standard shipping rates apply based on the total order value and delivery location.
- Free shipping is available on orders above [X] USD.
- Expedited and express shipping charges will be calculated at checkout.
5. Delivery Guidelines
- Please ensure that the shipping address provided is accurate and complete.
- If the recipient is unavailable at the time of delivery, the carrier may attempt re-delivery or leave the package at a secure location.
- We are not responsible for delays caused by incorrect or incomplete addresses.
6. Order Tracking
- Once your order has been shipped, a tracking number will be provided via email.
- Customers can track their orders on our website or the carrier’s tracking portal.
7. Damaged or Missing Items
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
- In case of lost packages, we will work with the carrier to resolve the issue as soon as possible.
8. Contact Us
For any shipping or delivery-related inquiries, please contact us: Potatoef.com
1100 Chicago Avenue, Fresno, California 93721, United States
Phone: +1 559-620-2167
Email: info@potatoef.com